Which colors does Wetsleeve come in?
Wetsleeve comes in a matte black material, black 3D mesh lining, and a transparent and blue silicone mouthpiece. The black matte color looks great with everything and can be worn in any weather forecast. The insulated lining keeps the liquid inside nice and cool.
Last updated: June 06, 2017 08:00
Which sizes does Wetsleeve come in?
Wetsleeve comes in Small, Medium and Large. The reservoir capacity is the same in all cases (12oz, or 350ml). We’ll email you a survey after the campaign so you can tell us your size and shipping details. Check the sizing chart in the description for more information.
Last updated: June 06, 2017 08:00
Which sports are Wetsleeve suitable for?
Wetsleeve is perfect for pretty much any activity! It’s ideal for running, cycling, hiking, skateboarding, motorcycling, fitness, fishing; and thanks to the water resistant exterior, Wetsleeve is also perfect for paddleboarding, kitesurfing, windsurfing, free-diving and kayaking. Even outside of these athletic categories, Wetsleeve is the ideal hands-free hydration solution for outdoor festivals or ball games and is the ultimate travel gadget. Additionally, it’s the perfect new accessory for VR users and gamers.
Last updated: June 06, 2017 08:00
Can Wetsleeve carry other liquids rather than water?
Sure! Apart from water, you can fill the hydration reservoir with your hydration drink of choice. As Wetsleeve is designed as a hydration tool with cool liquids in mind, we don’t recommend filling the reservoir with hot liquids. If being used for liquids other than water, we recommend cleaning the reservoir as soon as you’re done using it, to prevent buildup and ensure your Wetsleeve reservoir stays fresh.
Last updated: June 06, 2017 08:00
How do I adjust Wetsleeve to fit my arm?
It’s easy! First, pick the size that’s right for you. Thanks to the adjustable dual velcro strap, you can customize the fits according to your form and preference.
Last updated: June 06, 2017 08:00
Can Wetsleeve be worn on either arm?
Absolutely! Wetsleeve was designed to be worn on either arm – There is no right or left hand designation. And if you want 24oz (700ml) of hydration, buy two and wear them on both arms!
Last updated: June 23, 2017 10:44
What if I want to drink something really cold in my Wetsleeve?
Not a problem. For an extra cool drink, you can put ice in the hydration reservoir if you like, or simply put the filled reservoir in the fridge.
Last updated: June 06, 2017 08:00
How do I clean my Wetsleeve?
Cleaning Wetsleeve is easy. To clean the fabric exterior, you can just throw it in the washing machine. We recommend a coldwash cycle, or you can also hand wash it with lukewarm water using a mild detergent. To clean the hydration reservoir, simply remove it from the fabric exterior, and fill it with warm water and a small amount of washing up liquid, then rinse thoroughly. A small cleaning brush can be used to clean the inside of the reservoir.
Last updated: June 23, 2017 10:44
What are the maximum recommended depths while diving with Wetsleeve?
We recommend using Wetsleeve within depths not more than 20 feet beneath the surface. We were not able to perform any tests beneath that depth.
Last updated: June 23, 2017 10:44
I'm in the limit of two sizes, which one should I get?
If when measuring your forearm you are in the limit of two sizes (S-M or M-L), we recommend going for the upper one, since you’ll be able to adjust the tightness with the wraparound elastic bands.
Last updated: August 21, 2017 18:56
Current Estimated Shipping Date: October 2017
Shipping will start the week of October 9th. It may take a few days until all orders are shipped out. We'll update the status on Backerkit and backers will receive their tracking number through email.
Last Updated At: 10/02/17 | See Kickstarter UpdateWhat is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.